At Quartrdesign, we respect every individual's right to privacy. Our relationship with you is our most valuable asset and is the very basis of our name and reputation.
Information Collection and Use
You can contact us by post at the above address, by email at dropaline@quartrinch.com, or by telephone at +91 98843 41024
We collect information about you at our Website, exclusive brand outlets, and at our customer service centers. Some of this information does not identify you personally but provides us with information about how you use our services and engage with us (we use this information to improve our services and make them more useful to you). The information we collect about you, your spouse, or children includes some or all the following:
Name (including title);
Phone number;
Email address;
Order details;
Query
I need help with (Subject)
Comments
Some of the cookies we use are strictly necessary for our website to function, and we don't ask for your consent to place these on your computer.
However, for those cookies that are useful but not strictly necessary, we will always ask for your consent before placing them. As well as the cookies we use, various third parties also place them on your computer, again with your consent.
The only exceptions to the periods mentioned above are in situations wherein the law requires us to hold your personal information for a longer period, or delete it sooner; Where you have raised a complaint or concern regarding a product or service offered by us, in which case we will retain your information for a period of 2 years following the date of that complaint or query; or
However, you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law.
We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your inquiry to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information before a sale.
We do not use the information you provide to make any automated decisions that might affect you.
We will ask for your consent to use your name and email address to email you our newsletter which contains information about our products and other information that we feel might be of interest to you.
You can withdraw your consent at any time and we will stop sending you the newsletter.
Your name and email address are shared with a third party mailing system (Mailchimp, www.mailchimp.com).
We do not use the information you provide to make any automated decisions that might affect you.
We keep your personal data for as long as we produce and distribute our newsletter. If you withdraw your consent, we will mark your details so that they are not used and delete them after two years.
We use this information to provide verified independent views about our products and services to potential customers. Your name and the content of your review (but not your email address or IP address) may be publicly displayed on our website. We will do this based on our legitimate interest in marketing our products and services.
We do not use the information you provide to make any automated decisions that might affect you.
Your personal data is stored for as long as we are marketing the product or services that the review refers to, after which it is deleted. You may ask us to remove your review at any time.
If we are processing your personal data for reasons of consent or to fulfill a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
Finally, in some circumstances, you can ask us not to reach decisions affecting you using automated processing or profiling. To submit a request regarding your personal data by email, post, or telephone, please use the contact information provided above in the Who Are We section of this policy.
If you have any specific data protection concerns or a complaint, you can contact our privacy team at info@quartrinch.com Or the telephone at +91 98843 41024 (Available between 0900 hrs IST to 18:30 hrs IST).
75-A, Nava India Rd, Avarampalayam,Tamil Nadu: 641006.
If you have any questions regarding the processing of your personal information, please contact: dropaline@quartrinch.com